Privacy Policy
How Sitestar Security Services Limited collects, uses and protects your personal information.
1. Introduction
Sitestar Security Services Limited ("Sitestar", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us through this website, our contact forms, our careers application process and our day-to-day security service delivery.
2. Information We Collect
We may collect the following categories of information:
- Contact details such as your name, phone number, email address and company, submitted through our contact and quote request forms.
- Career application information, including your CV, qualifications, referee details and identity documents submitted via our Careers page.
- Site visitor and worker verification records collected as part of access control and visitor management services delivered on client premises.
- Basic technical information such as browser type and pages visited, used to improve this website.
3. How We Use Your Information
We use the information we collect to respond to quote requests and enquiries, process career applications, deliver contracted security services (including access control and visitor management), maintain accurate incident and site records, and improve our services and website.
4. Sharing Of Information
We do not sell personal information. We may share information with relevant authorities where required by law, or with client site management where necessary to deliver access control and visitor management services.
5. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorised access, alteration or disclosure, including secure storage of physical and digital records.
6. Cookies
Our website uses cookies to enhance browsing experience and understand site traffic. You may accept or decline non-essential cookies via the cookie banner shown on your first visit.
7. Your Rights
You may request access to, correction of, or deletion of your personal information held by us by contacting us using the details below.
8. Contact Us
For any privacy-related questions, please contact us at info@sitestarsecurity.com or +254 711 397 323, or write to us at The Enclave, Kitale Lane, Off Dennis Pritt Road, Kilimani, Nairobi, P.O. Box 12023-00100.